Legal

Refund policy

Last updated: June 1, 2026. This refund policy explains how returns and refunds work for Memory Vitali purchased through memoryvitaliofficial.com.

60-day money-back guarantee

We stand behind Memory Vitali with a 60-day money-back guarantee from the date of purchase. If you are not satisfied for any reason, you may request a refund of the product purchase price.

How to request a refund

Email orders@memoryvitaliofficial.com with your order number and the email used at checkout. Our team will confirm your request and provide return instructions.

Returns

You may return used and unused bottles. Please ship returns to 27 Lakeside Commerce Drive, South Burlington, VT 05403. Customers are responsible for return shipping unless the order arrived damaged or incorrect.

Refund processing

Once your return is received and confirmed, refunds are issued to the original payment method, typically within 5 to 10 business days depending on your bank.

Exclusions

Refund requests made after the 60-day window may not be honored. Shipping charges are non-refundable except where an order arrived damaged or incorrect.

Contact

Questions about a refund? Reach support at support@memoryvitaliofficial.com or +1 (802) 555-0148 during business hours.